How your role and goals will evolve with AI

 

  • Mobile usage explosion
  • Web, apps saturated;  human behavior changing driving new interfaces; messaging apps adoption explosion
  • new apps opened up the ability to expose services, products, and brands on these chat platforms. Slack and Kik launched their platforms in 2015, followed by Facebook, Skype, and Apple in 2016. In conjunction with these user and industry trends, technology has made a leap in natural language processing, making it easier (though not easy) to build and construct conversational interfaces.
  • new apps opened up the ability to expose services, products, and brands on these chat platforms. Slack and Kik launched their platforms in 2015, followed by Facebook, Skype, and Apple in 2016. In conjunction with these user and industry trends, technology has made a leap in natural language processing, making it easier (though not easy) to build and construct conversational interfaces.
  • new apps opened up the ability to expose services, products, and brands on these chat platforms. Slack and Kik launched their platforms in 2015, followed by Facebook, Skype, and Apple in 2016. In conjunction with these user and industry trends, technology has made a leap in natural language processing, making it easier (though not easy) to build and construct conversational interfaces.

 

Source – Shevat, Amir. Designing Bots: Creating Conversational Experiences

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